Connect what you have. Enable what you’re missing.
Signals come in from the tools you already run, and approved actions go back out. If a piece is missing — somewhere for customers to ask, a help center, a way to ask whether something is fixed — turn it on here rather than buying another tool. Receiving from a system never authorizes acting on it: you grant those separately, and you can revoke either.
Connect what you have
Helpdesks
Conversations, ratings and AI outcomes in; help-page and saved-reply writes back out, where the vendor allows it.
Signal API and email
Conversations, feedback, events and errors from anything you run, plus an inbound address per workspace.
Slack
Monday's choice and every approval, answered in the thread. Not a notification firehose.
Your own AI agent
Claude, Cursor or your own agent reads a problem and its evidence, and proposes a fix that comes back for approval.
Issue trackers
Product defects raised where your engineers work, with the evidence attached. Today they go to your helpdesk as a ticket.
Knowledge sources
Answers graded against the pages your team actually uses, not only the public help center.
Revenue and product events
Paste one address into PostHog and one into Sentry: events and errors arrive on the people they belong to, with replays linked. Plan and renewal dates for ranking.
Enable what you’re missing
For a founder with no helpdesk, or a team whose stack has a gap. Everything here is included in every plan.
Help widget
Somewhere on your own site for customers to ask, report a problem or leave feedback — or a hosted form if you would rather install nothing.
Help pages
Versioned help pages at your own address. When you have no help center to edit, this is where fixes are written.
An assistant
Answers in the widget only from your approved pages, with citations. Every question it cannot answer becomes a finding.
Questions and surveys
Ask the people a problem affected whether it is fixed, or run a short survey, without buying a survey tool.
Nothing on this list? Send it yourself.
The signal API takes conversations, feedback, events and errors from anything you already run — your own AI helper included. Two posts is a working integration.